How to Respond To Bad Reviews Gracefully

One thing a business owner never wants is a bad review. Bad reviews make us want to run and hide. How could someone not love what we’re offering? Shock, betrayal, and confusion run through our minds. The world is coming to end. But wait… it isn’t!! We’re here to say bad [...]

ICM is now JScott Marketing & PR!

Psssst! We’ve made a big change, and we’re ready to tell the world: Integrated Communications + Marketing (ICM) is now JScott Marketing & PR! We’ve got a shiny new name, a pretty new logo, and a fabulous new website, but nothing under the hood has changed. We’re still the same solid, [...]